Business English vocabulary
It’s important to be familiar with the most common words, and use them in your business conversations. Let’s see what expressions business professionals actually use.
Action points : We might hear this at the end of a business meeting. Actions points are simply things that need to be done, by someone.
Added value : An increase in the value of a resource, product, or service as the result of a particular process. In marketing, added value is something which makes a product more appealing to the customer.
Agenda : A written list of items or points to be discussed at a meeting.
AGM : An annual general meeting (AGM) is a yearly gathering of a company’s interested shareholders.
At the end of the day : It means when everything is taken into consideration, or ultimately. “At the end of the day, we still need to open up new markets to sell more.”
Ahead of the pack : Someone is ahead of the pack or leading the pack if they are ahead of everyone else in a race or competition
Authorization : Official permission.
Back to the drawing board : It’s time to start again because something isn’t working.
Back to square one : means to start something over again.
Backroom deal : Is an agreement or decision that is made without the public knowing about it.
Bail out : An injection of public money into a failing institution, to help someone with problems. It can also mean to stop doing something.
Behind the scenes : What happens in secret or not in front of the general public is said to happen "behind the scenes."
Benchmarks : Standard for measuring or judging other things of the same type
Best regards : A nice way to finish an email.
Big picture : Everything that is involved with a particular situation is called "the big picture."
Bleeding edge : The newest and most advanced part or position especially in technology.
Blue collar : A "blue collar worker" is someone who works with his hands (manufacturing, construction, maintenance, etc.). its opposite is a "white collar worker." A white collar worker is someone who works in an office (customer service, management, sales, etc.).
Brand : The term refers to a business and marketing concept that helps people identify a particular company, product, or individual.
Business plan : A document used for raising finance. It summaries the operational and financial objectives of a business.
By the book: To do things "by the book" means to do things according to company policy or the law.
Call it a day : To "call it a day" means to decide to stop working for the day.
Catch someone off guard : To "catch someone off guard" means to surprise someone by doing something that he or she was not expecting.
Close a deal : To successfully agree a business deal.
Competition : When businesses, or people, are trying to be more successful than each other
Coworking : Workers from different companies who share an office space. Also called “shared office” or “flexible workspace”.
Deadline : A date or time by which you have to do or complete something.
Deliverables : Something that a company has promised to have ready for a customer.
Drill down into : To examine or analyse something a bit more, in further depth.
End-user : The person, customer etc who is the final and actual (or “real”) user of a product.
ETA : Estimated time of arrival.
Feedback : Advice, criticism etc about how successful or useful something is.
Fringe benefits : Fringe benefits are additions to employee compensation
Get down to business : To start working on what needs to be done.
Get the ball rolling : To set an activity in motion; make a start.
Gig economy : gig economy means there’s always last-minute scheduling
Helicopter view : A general survey of something; an overview of a situation without any details.
Influencer : Someone with the ability to influence potential buyers of a product
Key point : The most important part.
Know-how : Practical knowledge or skill
Loop : Special knowledge or power that belongs to a particular group of people.
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